General Technical

Server troubles

ShoutWiki would like to apologize to all of our users, readers and editors for the problems we’ve been having the past few weeks. We deeply regret any inconvenience that was caused by the problems we had with our server. Below you’ll find a short summary of what happened and what we are doing to prevent this from happening in the future.

The server problems occurred at the worst possible time, when the staff member who provides the server for us was on vacation. Since he is the only person who has physical access to the server we were unable to determine what the problem was and more importantly, we could not fix the problem. We attempted to get the site and IRC server back online remotely, and were successful, for a while. Eventually the problem occurred again and the server went down again. Without physical access to the server we were unable to get it back, until now.

We have always planned to expand and get another server that would serve as a backup in a situation such as this. However, due to various reasons we have not been able to make this a reality yet. We will now look into accelerating those plans as soon as possible. Thank you for using ShoutWiki!

Customer Support General Press Technical

ShoutWiki is live!

The ShoutWiki staff have been busy improving our sites for the last few days.

It is safe to say that we have left the “hidden in the basement” stage of development and stepped into the public with our “beta site“, that we call the “Hub”. It will serve the role of a central wiki for the coordination of all sites – it is the site to look for feature documentation, staff contact details and support.

It is also the place to start your own wiki, if you wish to. If you don’t want to start a wiki, you can browse the list of ShoutWiki-hosted wikis and join an existing one!

In addition to English, ShoutWiki Hub is available in Finnish (Suomi) and Dutch (Nederlands) — so come and join us today!

If you have any questions, don’t hesistate to ask! ShoutWiki offers many different ways of communication, ranging from traditional e-mail to IRC channels and more