Categories
General

Monaco: coming soon to a ShoutWiki near you!

Hello there everyone,

We have been getting more and more questions about the Monaco skin lately, and we thought it would be best to write about it.

Firstly, I would like to answer the most frequently asked question, does ShoutWiki have Monaco? The answer to this question is: yes, ShoutWiki has its own Monaco. The Monaco skin is one of our premium (paid) features that are still in development. You can in fact try out Monaco and other premium skins on our Premium Examples wiki; do note that you need to be logged in to be able to access the preferences page.

We haven’t yet finalized the pricing (among a few other things) on premium features, but once we do, we’ll make all of them available. Don’t worry, our goals is to make all the features as affordable as possible, while still maintaining profitability.

For Monaco, however, given its popularity, we have recently begun thinking of something different. While there are still a few things that need to be ironed out before we can enable Monaco, as soon as it’s ready, we will enable the Monaco skin for free on all ShoutWiki wikis for the duration of the next six months. By that time the premium features will be fully developed and anyone who wants to use Monaco after the six months are up will be able to keep it for a modest fee.

We understand that you’d prefer Monaco completely free, but please understand that maintaining a wiki farm has its costs too. Thus, we will make sure that the pricing for Monaco is affordable for everyone, while still profiting enough from it to maintain ShoutWiki.

Jedimca0
Customer Support Team

Categories
General Technical

Server troubles

ShoutWiki would like to apologize to all of our users, readers and editors for the problems we’ve been having the past few weeks. We deeply regret any inconvenience that was caused by the problems we had with our server. Below you’ll find a short summary of what happened and what we are doing to prevent this from happening in the future.

The server problems occurred at the worst possible time, when the staff member who provides the server for us was on vacation. Since he is the only person who has physical access to the server we were unable to determine what the problem was and more importantly, we could not fix the problem. We attempted to get the site and IRC server back online remotely, and were successful, for a while. Eventually the problem occurred again and the server went down again. Without physical access to the server we were unable to get it back, until now.

We have always planned to expand and get another server that would serve as a backup in a situation such as this. However, due to various reasons we have not been able to make this a reality yet. We will now look into accelerating those plans as soon as possible. Thank you for using ShoutWiki!