Categories
General Technical

Upcoming changes in ShoutWiki

Today you shall receive an update straight from the Cave of the Tech Guys, i.e. the Tech Team behind ShoutWiki.

As you may be aware, Wikia, another wiki host, has recently developed a new look to their site, in the form of a skin called “Oasis”, a.k.a. “New Wikia Look”. Their business decision was also to make the skin not only the default one but effectively the only option. This has raised an uproar among Wikians and many communities started considering other hosting options, ShoutWiki among those. Consequently, we have been contacted by several leaders of those communities regarding the transfer of their wiki from Wikia to ShoutWiki.

Some have already moved and settled, many more are in the “import queue”, as we call it, yet some still lurking around, considering. This has greatly increased traffic to our sites, to the point where our primary webserver has crashed on a few occasions in the last few weeks. We admit honestly that we weren’t expecting such a rapid development of events and found ourselves unprepared. Until this problem is resolved, we unfortunately had to hold off on migration of some of the larger wikis.

Nevertheless, we consider this a challenge and opportunity to develop and are already working hard to resolve the problem. During November, you can expect the following:

  • New hardware will be acquired with much greater (and extensible) capacity to accommodate the increased traffic.
  • All wikis will be moved to the new server.
  • More of an internal issue, a new approach to software management will be employed to improve ShoutWiki’s agility in fixing bugs and implementing changes.
  • Imports of larger wikis will resume.

We strive to make the transition as transparent to end-users as possible. Nevertheless, some downtime is to be expected, during which all wikis will be locked in “read-only” mode and some may temporarily redirect to our “No such wiki” page. Then, once we’re done casting spells of Arcanum Serverum, everything should return to normal, and, hopefully, run faster. Details of this operation will be published once we have a schedule ready and a confident estimation of planned downtimes. We will also publish live updates on our Twitter profile.

Stay tuned and thank you for using ShoutWiki!

Misza, Chief Technology Officer

Categories
General Technical

Server troubles

ShoutWiki would like to apologize to all of our users, readers and editors for the problems we’ve been having the past few weeks. We deeply regret any inconvenience that was caused by the problems we had with our server. Below you’ll find a short summary of what happened and what we are doing to prevent this from happening in the future.

The server problems occurred at the worst possible time, when the staff member who provides the server for us was on vacation. Since he is the only person who has physical access to the server we were unable to determine what the problem was and more importantly, we could not fix the problem. We attempted to get the site and IRC server back online remotely, and were successful, for a while. Eventually the problem occurred again and the server went down again. Without physical access to the server we were unable to get it back, until now.

We have always planned to expand and get another server that would serve as a backup in a situation such as this. However, due to various reasons we have not been able to make this a reality yet. We will now look into accelerating those plans as soon as possible. Thank you for using ShoutWiki!

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