Our technical staff has been investigating the reasons behind the crash and it turns out that the underlying issues are much more complicated than we originally thought.
We’ve made backups of all the databases, but in the end we may have to reinstall the server’s operating system, which naturally means that we have to back up a lot more than just the wiki databases, and this means that it takes up more time.
I can realize that everyone, myself included, is extremely frustrated with the current situation, but I can assure you that our techs are doing their best; we must do this properly, and doing it properly also takes up more time than coming up with hacky solutions that may or may not work.
Once the site is back up, we’ll start hunting down the last remaining issues related to MediaWiki 1.16 upgrade (there should be only a couple left) and once we’ve fixed those, we’ll begin updating the wikis to MediaWiki 1.16. The upgrade includes a lot of new features and other cool stuff, including a few “in-house” things (that I at least find very cool)…stay tuned!
Jack Phoenix
Head of the Customer Support Team