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Customer Support General

Spring Cleaning: The Staff List

As summer is very quickly approaching, we figured we’d squeeze in one last bit of spring cleaning.

Our staff list is a bit overdue on a clean. We’ve been a bit slow to remove those of our team that have decided to move on from ShoutWiki, for various reasons.

“Out with the old…”

We’ve said goodbye to Lynton, Solar Dragon, Pinky and Jedimca0 all of whom gave up ShoutWiki due to other personal commitments a number of years ago.

Unfortunately, Richard Cook (Cook879) has chosen to resign due for personal reasons. Richard has been our face to the community for a long time and his presence will be hugely missed by everyone. You may have noticed Richard reduce his activity in February, and has been working with us to handover since then. Today we finalised the last of this, and we’re announcing this change.

We would like to thank all of these amazing individuals for the time and effort they have put into ShoutWiki.

“In with the new.”

We’d like to introduce you to the newest member of our team – Samantha Nguyen. Samantha will be filling a small part of the hole left by Richard. You’ll primarily see Samantha answering tickets and dealing with spam as part of our Community Support team, however you may also notice her on Phabricator dealing with design and user interface issues, or editing on Brickipedia.

Samantha is based in the US and helps us respond in more timezones.

 

Please hang with us as we get Samantha up to speed with the huge challenge that is supporting our amazing communities.

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