Hi all,
as you’ve probably noticed by now, there was an outage on 14 March, caused by a malfunction in our host’s datacenter. As a result of this, our host had to restore the site from a backup — which was dated 7 March. This unfortunately means that every single page, wiki and user account created after 7 March has been lost and needs to be recreated.
We at ShoutWiki realize how frustrating this is. It was frustrating for us, too, when we noticed the situation and realized that it’s basically out of our control. We’ve been working on getting the site back up since yesterday (15 March), but right now MySQL daemon process is having issues, and as a result the wikis do not work.
Our tech team are working on getting the site back up as soon as possible. As a result of this unfortunate data loss, we will be looking into building a dump system that allows the steward (founder) of a wiki to generate a database dump on-request.
Apologizing for the behalf of everyone,
Jack Phoenix
Head of the Customer Support Team